We're Here to Listen & Resolve
Your concerns matter to us. Raise a complaint in a minute — every complaint gets a reference number and is tracked until it is resolved.
How we resolve your complaint
- Level 1
Customer Support
Call, email, use the online form below, or sign in to the customer portal → Help & grievances. You get a reference number immediately.
- Level 2
Grievance Redressal Officer
Not satisfied with the reply? Write to our GRO with your reference number.
- Grievance Redressal Officer
- support@arthavidhicapital.com
- +91 80940 08009
- Level 3
RBI Ombudsman
If your complaint is not resolved within 30 days, or you are not satisfied with the reply, you may complain under the Reserve Bank – Integrated Ombudsman Scheme.
- cms.rbi.org.in
- Toll-free 14448
Our commitment
- Reference number for every complaint
- Fair, unbiased review by our GRO
- No repayment is ever collected in our own account
- Recovery calls only between 8 AM and 7 PM
- We never access your phone's contacts, photos or call logs
Lending partners
Loans arranged through Arthavidhi Capital are sanctioned and serviced by these Regulated Entities. Each lender's own grievance officer is named in your Key Fact Statement and loan agreement.
Write to us
8, Hariyana Colony, Barkat Nagar, Jaipur, Rajasthan, India 302015